On January 12, 2016, the new Procedures for Taxpayers’ Complaints Handling came into force, which had been approved by the Ministry of Finance Order № 916 as of October 21, 2015.
The document designates the mechanism for taxpayers’ appeals against tax assessment notices or any other decisions made by the regulatory authorities in the course of administrative procedure.
This Procedure shall not be applied to the appeals against the regulatory authorities’ decisions, actions or inactions of their officers or other employees if the special law establishes other procedures for appeals. In addition the mentioned procedures shall not be applied to the appeals against decisions made in the course of administrative violations proceedings.
The following shall not be subject to administrative appeal:
Appealing the decisions:
The decisions of State Fiscal Service of Ukraine made upon the consideration of taxpayers’ complaints are final and without any further administrative appeal, however may be appealed to court.
The complaint should be submitted in writing to the higher regulatory authority within 10 calendar days following the taxpayer’s receipt of the respective decision made by the regulatory authority. The complaint should contain:
The complaints for the regulatory authorities’ decisions and actions should be cited and submitted separately.
The taxpayers may attach to their complaints all calculations and evidence, which they deem appropriate. The copies attached to the complaint should be duly certified. The complaint should be signed by the complaining taxpayer or his/her authorized representative. If the complaint is signed by the authorized representative, it should be accompanied by the original or duly certified copy of the document confirming the representative’s powers.
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